Returns & Exchanges

At Anova Culinary, we stand behind our products with a 100-day money-back guarantee to ensure you are completely satisfied with your home cooking experience. If you are not happy with your purchase for any reason, you can return it for a full refund within 100 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

• 3.
  Pack Your Device

  Securely place your Anova cooker and all original accessories into the original packaging to prevent damage during transit.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; your refund will be processed to your original payment method within 5-10 business days of receipt.